Job Application for Senior Executive Customer Service

Only for Candidates Residing in Mumbai (Borivali to Bandra)

Job description

Sr. Exe Customer Service is the one who is responsible for post-sales customer interaction and customer delight.


  1. Payment collection call post-sales.


  1. Customer query handling email, call, Text within the SLA.


  1. Inter-department liaison for query resolve with the SLA.


  1. Information flows to the internal and external customers.


  1. Data Management


  1. Daily report & MIS


Tasks & Activities

  1. Payment collection call post-sales
  3. Customer query handling email, call, Text within the SLA
  5. Information flows to internal and external customers.
  7. Data Management
  9. Daily report & MIS
  11. Event Handling
  13. Event Calendar & Event sessions scheduling
  15. Customer Excellence
  17. Learning Management System upkeep



Salary Bracket: 2 Lacs – 3 Lacs / Year (Position Requires Immediate Joining Within 7 Days)

  • This opening is not for Freelancers,Non customer service professionals/Admin Profile/Back office profile/ Accounts profile/non voice or web chat professionals/home maker/Part time job seeker
  • Details
    1. Where do you reside?(If you, do not stay in western suburb between Bandra to Borivali. please don't apply)
    2. Location
    3. Number of years of customer support experience? 2-5 years5-10 years10+ years

    * Required