Only for Candidates Residing in Mumbai (Borivali to Bandra)
Roles:
The ideal candidate will have the ability to follow the preset collection process for training fee collection from our business coaching program students.
The candidate should be comfortable multitasking and working cross-functionally with different business departments & Customers.
The ideal candidate will have previous experience in the field of soft collections and delayed payments.
Responsibilities:
Rigorous Followup for Fee Collection
Sending Reminders through Email, what’s app & telephone
Following up for completion of document collections in case candidate chooses finance options
Followup with a finance company for approval and disbursement of education loan
Daily calls to all pending cases
Preparing MIS and reporting to operations manager/ managing partner
Qualifications:
Strong organizational and communication skills
Strong ability to deal with irate customers
Previous work experience of finance company preferred
Minimum 3-4 Years of Experience in handling Collections in NBFC, Banks, Auto loans, Car loans, Fintech Companies.
which would have to lead the applicant to have handled a large number of customers.